Processing of personal data

The personal data collected on our website is processed in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights.

We also guarantee that personal data is processed lawfully, fairly and transparently, and is collected for specified, explicit and legitimate purposes, remaining limited to those purposes and kept up to date where necessary. Data subjects will not be identifiable for longer than necessary, and the security of their data will be guaranteed through appropriate technical and organisational measures.

Who is responsible for your personal data?

Company name: Global-TALKE S.L.
Address: Av. De Les Puntes, S/N Pol. Ind. Constantí 43120 – Constantí (Tarragona), Spain
Tax ID (C.I.F.): B43836121
Telephone: +34 977 52 43 80
Data security officer: lopd@global-talke.com

What do we process your data for, and what allows us to do so? Why can we process your data?

Personal data will be processed by the data controller when you provide it by completing the registration or contact forms, sending emails or calling by telephone.

The data will be processed for the purpose of communicating with data subjects by any means and responding to enquiries and requests for information.

Responding to enquiries and requests for information: when a data subject sends us an enquiry or request for information, we process their data with their consent in order to reply to that enquiry or request.
Communicating commercially with data subjects by any means:
- When the user authorises us to do so on the contact form, we may send them commercial communications by electronic means about our services and activities, processing their data with their consent.
- When a data subject registers their email address on the relevant form, we process their data with their consent to keep them informed through regular electronic communications about our services and activities.
Data subjects may object in each of the communications sent, and additionally through the mechanism provided in the section “What are your rights?”.
Considering candidates for our selection processes: if a data subject sends us a CV, their data will be used to include them in current and future selection processes at our company and to communicate with them, including by electronic means, regarding their application.
Using data storage and retrieval devices: when a data subject visits our site, we will use cookies and other tools, with their consent, for the purposes set out in our Cookie Policy, where more information is available.
Using the information obtained from tracking, storage and data retrieval devices with the consent of visitors browsing the websites, and the analysis of their browsing and behaviour, we will create commercial customer profiles enabling personalised electronic commercial communications to be sent to users who identify themselves with an email address. Further information is available in the Cookie Policy.

We may disclose personal data to third-party providers acting as data processors, for the sole purpose of providing us with certain services in accordance with our instructions, without using the data for their own purposes and in order to carry out our own activities, or to the competent public authorities in compliance with legal obligations.

How long do we keep your data?

As a general rule, data will be kept for as long as it remains compatible with the purpose for which it was collected, in compliance with legal retention obligations and in order to meet any liabilities that may arise from the processing, after which it will be deleted.

Data collected for the purpose of commercial communications will be kept for as long as that purpose remains or until the user objects to the processing.

What are your rights?

You may:

Obtain further information
Withdraw your consent where you have given it for a specific processing operation
Stop receiving our commercial communications, by sending “I want to stop receiving commercial communications”.
Exercise your rights of:
- Access, i.e. to know which personal data of yours we process.
- Rectification, i.e. to correct incorrect or inaccurate personal data.
- Erasure, i.e. to delete the personal data we hold about you that we are not legally required to keep.
- Objection, i.e. to have us stop processing your personal data for a specific purpose.
- Restriction, i.e. to restrict the processing we carry out.
- Portability, i.e. to have us provide you with the personal data we hold.

To exercise any of the rights granted to you by data protection legislation, you may request a rights exercise form from the data controller, or download any of the forms provided by the Spanish Data Protection Agency directly through this link, and submit it, completed and with the additional information needed to prove your identity, to the controller's postal or email address.

You can find more information about your rights, or lodge a complaint with the competent supervisory authority, at the Spanish Data Protection Agency (Agencia Española de Protección de Datos), https://www.aepd.es - C/ Jorge Juan, 6. 28001 – Madrid (901 100 099 - 912 663 517).

How do we guarantee the security of your data?

We have adopted appropriate technical and organisational measures to guarantee a level of security that prevents the accidental or unlawful destruction, loss or alteration of personal data, or unauthorised disclosure of or access to such data. We have also put in place procedures to respond within the applicable legal deadlines to any security breach that may affect your personal data. When engaging providers, we ensure that they implement appropriate security measures for the protection of personal data.

Changes to the Privacy Policy

We have updated this Policy to adapt it to the requirements and obligations of the General Data Protection Regulation.

This latest Policy is dated: 14 April 2025.

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